My Pets Mania Shipping Policy
At My Pets Mania, we strive to provide our customers with the best possible service for all of their pet care needs. We are dedicated to ensuring that every order ships promptly, securely, and safely. Our shipping policy is outlined below in order to ensure that your purchase arrives in the perfect condition we have promised.
We offer free standard shipping for all orders within the United States, excluding any package containing a hazardous material. Standard shipping typically takes between 5-7 business days. We also offer an express option that delivers your purchase in 3-5 business days.
For international shipments, customers must cover the cost associated with shipping as well as any applicable taxes, duties, or tariff fees associated with the purchase. All orders are shipped via a trusted courier service and should arrive within 10-12 business days after purchase.
We take extra precautions to ensure that all items are safely packaged prior to shipping. We use bubble wrap, styrofoam, and other protective materials to best ensure that your purchase arrives in perfect condition.
Returns & Replacements:
If for any reason you are unsatisfied with your purchase from My Pets Mania, we offer a 30 day return policy. All returns must be in their original, unused packaging with original labels and tags in place. We will process any refunds or replacements promptly upon receipt of the package.
We understand that customers have high expectations for their purchase, and we are committed to providing the best possible service. If you have any questions about our shipping policy or would like to make a specific request, please don't hesitate to contact us.